SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alimidas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alimidas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Very bright and cool! I liked it, we will take more
Delivery of a month and a half in Mo. Fabric cotton, not thin, threads do not stick out. I recommend to buy.
Awesome jumpsuit. Nothing sticks out. To the Perm region reached for a week or 2 weeks. At our height of 64,5 cm I ordered 80. But it is necessary for a larger size. Because he's too small. I recommend you will not regret
Beautiful bodys! After washing behave well. I'll order more. Seller recommend!!
I ordered 18 m, written on the body 90 cm, but a little less. My son is now 10 months (76 cm), I think for a year it will be perfect. Thin enough, measured on a T-shirt and it translucent. The seams are even neat, there is no smell. Buttons hold well. Delivery to RB-40 days
Excellent quality
I'm happy, color, seams, lack of smell, it is clear that the factory is sewed!!! I advise!!! Came for 1,5 months! Thank you I already make the second order)))
The parcel went for a long time, ordered 13.01 received 5.03, but the goods are satisfied. Threads do not stick out, there is no smell, all rivets work, the fabric is soft. Prodovets recommend.
Quality is good, thin cotton for the summer is the most, the seams are quality, the size for the half-year took 9 m just right
The suit came for a month. Size 18 m is 90 cm. We have 5 months, while big, took on growth by the summer. There is no smell, the seams do not stick out, the fabric is thin soft.
Botik, handsome. Cloth is dense. Delivery is very fast.
80 size
Good quality
The quality is excellent, the parcel came quickly.
Wonderful
great service, top quality of
the seller undoubdetly did his best. savings for didn't go in vain, the product is more than fine
The store offers the cheapest price for . awesome deal!
Sooooo amazing!! I love it so much and would recommend! c: shipping was super fast btw** incredibly impressed and for sure buying from this store again!!
Thanks to the seller! Now i don't have to be worried where to buy online
I should say the product looks exactly as in pictures. Thank you very much!
so awesome! recommend this
Quality is cool!!! Will buy more from this shop.
is really good! very fast delivery! I really like it!
Good quality of , i'm impressed