SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alimidas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alimidas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Neatly sewn dress on cotton lining. At the child height of 86 cm at the very time.
Very nice dress, something transparent
Very pretty dress
Cool dresses. Thank you very much to the store. Took a height of 140 for a girl of 8 years. Height 120 took for a girl 4 years.
Chic dress!!! I advise!!!
Cudowna dress, top cotton, stitching, down with beautiful tulle. Size 5 fits for 104/110.
The dress is happy. Nice. Normal. You can buy
Czekałam for shipment 6 weeks and 10 days, but I am very satisfied, because the dress is przepiękna. Wybrałam size 5 T and is did for baby girl. Currently wears clothes for 110/116. Lining is cotton so "not biting". Successful purchase, plan next order U this store.
Long shipping probably caused new rokiem and virus, dress concord with the description, size suitable for 6,5latke (122 height). Gdzieniegdzie cookware sets yarn, back beads decorative clasp for. Generally recommend and thank you stores.
Beautiful, good dress. On the tag indicated 130, the child's height of 117 the village is good, a little even for growth. Threads do not stick out, after washing I think it will look even better
A good dress for a child, elegant! the color is slightly darker, and so excellent!
Well, of course the quality is tolerable. The width is large. Age 5 years here. And probably need a podjubnik, or it is not clear below hanging. Overall normal.
super 100%
On the growth of 116 cool sits, if a thin girl, then you tighten the belt and can not be seen
Super dress cudowną workmanship size ela me 5 stars
The dress is wonderful, take on the growth, we have a height of 98 cm weight 14 kg, I took 100 this 3 T, the most that, perfectly and in length and width
Dress as in the photo of the store, on the growth of 116 ordered 130, there is a stock. Shipping fast 13 days
Excellent dress, delivery 2 months to the Moscow region
The dress is pretty, the material is thin for the summer itself.
as described
an excellent , worth the money!
Bought a brand new from this shop. Awesome!
arrived in time. nice purchase, no comments, just recommend
probably the best online - I mean, you often can't even find anything of corresponding quality in offline stores
very good product, high quality, will order again