| Size | Total Length (cm / inch) | Width (cm / inch) | Neck Adjustable (cm / inch) |
| S | 34 / 13.39 | 1.7 / 0.67 | 25-31 / 9.84-12.20 |
| M | 39 / 15.35 | 2.2 / 0.87 | 27-34 / 10.63-13.39 |
| L | 49 / 19.29 | 2.7 / 1.06 | 34-43 / 13.39-16.93 |
| XL | 59 / 23.23 | 3.2 / 1.26 | 43-53 / 16.93-20.87 |
| XXL | 69 / 27.17 | 3.7 / 1.46 | 53-62 / 20.87-24.41 |
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-30 Business days |
| Canada, Europe | 10-30 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
Arrange your return for a full refund, we've got you covered with our full Buyer protection
Buy with confidence using the world’s most popular and secure payment methods
I love it! Good looking and good quality material.
Exelent packaging. The collars are top quality soft leather with quality buckles, stiching and engraving. Thank you store, will definitely order more.
Very very fast shipping! Good quality necklace
The collar is just super! Got very quickly! Recommend!!
Second time I buy and still impressed, very good quality, with firm seams and fast shipping to Chile despite the situation. The store was always aware that he would receive the order. I recommend it 100%
Super fun again!
He and very beautiful after I do not think he lasted a long time my for the price I am very satisfied
Quality is just super, everything is clearly done! And the name and number! The seams are just fine. The collar does not smell anything.
Super, I recommend everyone)))
Very good!! Beautiful bracelet for our dog! XL for Stafford 40kg fits perfect.
Very cool collar. Came to St. Petersburg a little more than two weeks. Made very high quality, pleasant to the touch, does not smell anything. Very satisfied with the communication with the store. To all who want to please their pet, I advise :)
It's beautiful. I like it very much. I recommend it 100%
Super collar! Casting quality and all without errors!
Really necklace of good quality, second time I order with this store and really very satisfied! He does not forget to put the name of your dog and your number if you say it well at the time of purchase. I recommend to 100%
The collar is excellent, neatly made, but I was mistaken with the size. At 31 cm it was necessary to take L, because. M only fits the last hole, and the remaining tip is short
i guess it's the cheapest price for i've ever seen. good job!
i was looking for the best online, and all my expectations are met
as photo! fast shipping and super quality
super quality! thanks for !
there's no reason to compare with anything else, i'm genuinely happy with the purchase
probably the best online - I mean, you often can't even find anything of corresponding quality in offline stores
Arrived ahead of time. Quality is satisfying. I recommend.
really really awesome. my 2nd purchase of actually
will try it out today :) thanks for the shipment!
just fantastic. Very good quality and top store.