SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alimidas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alimidas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast delivery and well packaged. Highly recommended. The sound is not as good as JBL but definitely worth the money.
He arrived in about two months. As the product is described, I strongly recommend the sound quality visuals to the buyers from Turkey, which is the best possible at this price.
Delivery by courier to the door in 3 days (this despite all restrictions associated with quarantine). Column fire (far from the first). Take it, you will not regret it.
All as in the description, really like the column
The sound is good, although it was less than expected
Mega fast delivery courier in 8 days. Is My Next Speaker from this store, beautifully packaged, will for gift. Recommend
Everything's fine. The sound is loud, clean.
Thank you Telegram channel discounts @ alicatch for coupons! Without them, the purchase would not be so pleasant. The column came out 570 rubles, taking into account the coupons! Unparalleled! Came in a branded box, by the way for a gift the perfect thing! Plays loudly, the quality of performance is 5 plus! Take not want!
Amazing speaker for the price! Great value. It sounds crystal clear with good bass. i am using it during showerbath since it's water proof and it works fine with hot steams. I am doing that to avoid using my phone there. Totally recommend!
Spvidka delivery, great sound (yak for his own rosmyriv), reviews for packing!!! All on the River river, I recommend!!!
Frankly I advice it sends great good sound and delivery super fast 4j I advice the store very rule
Amazing speaker and well worth the price!! Trendy and portable, love the mini suction pads under it for keeping it stable on various surfaces. Nice touches to detail.
Okay. And very fast from RF warehouse
Drove to Tula in one day, delivery by courier to the door. New, sealed. Packed well.
Column Super! Delivery made me nervous! Taken by mistake to another area could, would have delivered earlier! The column is super, took for cheap, to the birthday of AliExpress .. with a large coupon shop! I was very lucky to have time to take this coupon! The sound is cool clean took for 800 rubles on the stock of the store and AliExpress!
Brand new for such a modest price in a reputable webstore? I didn't even have to think twice :)
It's super ! I really like it. Thank you!
Amazing quality and fast shipping
Product accurate to the description, arrived well packed and in great condition. Definitely recommend both item and shop.
I was extremely glad to find online for such a reasonaby price and from such a reputable seller
With a discount, is the perfect purchase. Very happy with the store
With such a low cost, has an excellent quality
That is a really good price for . Glad I found this store.
thanks! liked your
Looks Perfect! Recommend! 5/5!