SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
10-30 Business days |
Canada, Europe |
10-30 Business days |
Australia, New Zealand |
10-30 Business days |
Central & South America |
15-30 Business days |
Asia |
10-20 Business days |
Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alimidas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alimidas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Polecam Mega
Glasses Super naprawde qualityand very good Polec
Duge class, stylish and Yaki eyepieces. I recommend.
Chic glasses, eyes rest, lenses bomb, satisfied with the order
Everything is perfect, thank you!! I order a second time)
The glasses came fast enough. The box was a little wrinkled, but it did not affect the case. Comes with a manual, glasses, a cover, a pouch and a cloth. In addition, there was a screwdriver. There are no visible defects, no scratches or chips on glasses did not see. Packed perfectly. Seller recommend.
Very good quality, very beautiful, recommend
Everything is clear. Quality at level. Got exactly what I expected.
Super glasses
Excellent quality. THE next will be to my wife.
Cool glasses and the store advise everyone!!!!!!!
Very good quality! Fast arrived in Rio De Janeiro and taxed
Very good quality, look spectacles brand top. THE packaging is top and has all we need. Bamboo Top
We drove for a long time, but otherwise everything is super.
Good product quality. Very good packaging.
Beautiful but the backage completely destroyed
Look great and sit, on my thick face a little narrow! Large package: Cover, rag cover, wipe cloth, screwdriver (Cross, flat, small end key) carabiner on the case
It is really gorgeous !! The quality is great :)
Been evaluating the product, and as experience original products that have. This product is great, first because comes with a full set of accessories. Quality material surprised me, I recommend and been testing the glasses on the sun, where could look for the hot sun without hurt my view vision is super clear during sunlight and the light. Took some pictures showing some details that some not show in photo. Notice how the material is great and resistant not only in picture more mainly you taking the product in hand. THE product took about 21 days to arrive in Sao Paulo-. Want a good low cost that I recommend for sure.
Everything super! Thank you! ‘ll order more in future!!!
Arrived early Products!! like Lenses .. Used to drive TB are favorable ..com polarization and kit that comes along .. show finish OK and that more surprised me they hold in the face .. even being Bamboo and store TB is congratulated .. Arrived in 18 days in SP Brazil Zone East!!!
very good product, high quality, will order again
everything's up to standard
Thank you so much I am leaving a feedback on 5 star
For a brand new the price is really modest. Surely recommend