SHIPPING & DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of alimidas (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://alimidas.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The column is cool! Plays loudly, super! Delivery is the only long because of the holidays. But delivered by courier home. Thanks to the store, very responsible. Always been in touch. Recommend seller and product!
The sound is balanced normally, there are both bass and high. The volume is normal, too. I took to listen to the working car. Radio catches normally but when driving happens that hisses but quickly catches again. All kinds of connection are available. A good option for those who need How to me (took and went) and not put a radio tape recorder, speakers, etc. D. And again➕It's mobility. How much battery holds until I say, I have not yet sat down the field of how I received the order.
Bluetooth speaker corresponds to the description as in the photo, delivery from the moment of order to St. Petersburg by courier for 3 days, packed everything on conscience or anything is not damaged. The Speaker itself looks decent, everything works and connect, the sound is decent for such sizes, in general the product and the store recommend.
Super device I like quality a little low and sound muffled
I wanted the product very nice
Living cost very like. Radio also being well. ㅎ ㅎ
Everything is super. Ordered from the Russian warehouse, to Mari El in 4 days came, the courier brought home. Packed well, not wrinkled. There is radio, memory card, USB for USB flash drive, Micro USB charging, sound norms. The child is happy.
Loud, bass. Accum keeps a couple of days Radio. Just a bomb for its price. Radio catches perfectly)
Delivery from Moscow by courier service IML. Sent quickly. Packed well: Package-film, multiple layers of foam rubber and carton.
Thank you. normally packed. good column for your money. the sound is loud enough. i'm happy with the purchase.
Everything works well Pack No complaints all as in the description sound for such a column of norms is not a music center delivery from Moscow to Samara for 7 days by Courier
Delivery 2 (two) days from Russia to St. Petersburg... delivery to the apartment sdek... And so... The column is excellent, there is a radio, catches without a cord just on. And listen. Bottom rubberized "legs" very well hold the column. Bluetooth podkl. Immediately "Q8" SD card plays in a circle, remembers where stopped. Until a second. It is possible to set the track number, will start playing with the specified record number. Listened to all day music from SD card, and did not plant .. On the second J day incl. Bluetooth in the phone reflected the charge 50% listened to hours 3, watched the series .. On the third day shows 40% The volume of the speaker is super! For this size! What to say, column I advise you to order;-)
Super! Mega fast delivery (ordered from Moscow) for 3 days. At the maximum sound does not wheeze, the radio works, the battery is good for 3 days, somewhere for 1.5, 2 hours. Charging when connected by Bluetooth shows. In general, it is a pity not to program the radio for each button at will, only in automatic mode.
Very nice and recommendations stores. terimakasih.
Cool column take will not regret. The price quality is very excellent. I'm davolen.
Fast delivery. Smaller than expected, but sound is good / clear.
Very fast shipping and delivery four days before the door. Column without marriage, at maximum volume does not wheeze. The sound satisfies us.
Most likely the cheapest price for is awailable in the store. Just as wanted!
That's the perfect place to find online
There are really friendly customer service. I had a lot of questions and it all was answered. I recommend buying here! Definitely!
Fabulous ! The store was quick with communication. It's a perfect choice. A+!
I love this... arrived in really good condition! No defects! Thanks!
no doubts, a great
I just got it! So gorgeous!
Very nice! Thanks